Privacy Policy – The Pixel Post

At The Pixel Post, your privacy is a priority. We understand that when you engage with our video games and related services, you entrust us with your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information. By accessing or using our video games, applications, or platforms, you agree to the terms described below.

1. Information We Collect

We collect various types of information to provide a better gaming experience and ensure the security and functionality of our services. These include:

  • Personal Information: When you register an account, make purchases, or contact customer support, we may collect details such as your name, email address, billing information, age or date of birth, and contact details.
  • Gameplay Data: We collect information about your in-game actions, progress, scores, multiplayer interactions, and achievements to personalize your experience and provide social features.
  • Technical Data: Information about your device, including IP address, device type, operating system, browser type, hardware specifications, game version, and crash reports.
  • Communication Data: Records of your communications with us, such as emails or support requests.

2. How We Use Your Information

Your data is used for several purposes:

  • To create and manage user accounts and authenticate access.
  • To process purchases and manage subscriptions.
  • To personalize gameplay, save progress, and enable multiplayer features.
  • To communicate with you about updates, promotions, or customer support.
  • To analyze game performance and improve our products.
  • To detect and prevent fraud or abuse.
  • To comply with legal obligations.

3. Sharing Your Data

We do not sell your personal data. However, we may share your information with:

  • Trusted service providers who assist with payment processing, hosting, analytics, and support.
  • Affiliates or partners involved in game development or promotion.
  • Legal authorities when required by law or to protect rights.

All third parties are obligated to protect your data and use it only for intended purposes.

4. Multiplayer and Social Interaction

If you engage in multiplayer modes or social features, your username, avatar, and gameplay data may be visible to other players. Be cautious about sharing personal information in these environments. We encourage you to report any abusive behavior.

5. Cookies and Tracking Technologies

We may use cookies and local storage to remember preferences, enhance gameplay, and gather analytics. You can control these settings on your device, but disabling them may affect game functionality.

6. Data Retention

We keep your information only as long as necessary for the purposes outlined or as legally required. Inactive accounts may be deleted or anonymized after a period.

7. Your Rights

Depending on your location, you have rights to access, correct, delete, restrict processing, or object to certain uses of your data. To exercise these rights, contact us with proof of identity.

8. Children’s Privacy

Our games are not targeted at children under the age of 13 (or applicable local age). We do not knowingly collect data from children without parental consent. If you believe we have collected such data, contact us for removal.

9. Security

We implement technical and organizational measures to protect your data from unauthorized access or loss. However, no system is completely secure, so you should also protect your account credentials.

10. International Transfers

Your data may be processed in countries other than your own. We ensure compliance with relevant laws to safeguard your information during international transfer.

11. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. Significant updates will be communicated through our platforms. Continued use means acceptance of changes.

12. Contact Information

The Pixel Post
399 Hutt Road, Alicetown, Wellington 5012, New Zealand
Email: [email protected]
Phone: +6445683164

Thank you for trusting The Pixel Post with your gaming experience. We value your privacy and are committed to protecting it while delivering engaging and fun video games.